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When a shopper appears to hesitate, it’s the sales person’s responsibility to help without bias, to act as the confidant the shopper can count on. Individualization of service makes the retail great. This is where soft skills training is essential.

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It unfortunately happens very seldom that a job candidate who was rejected because of inadequate soft skills is told the truth about the reason for rejection, e.g. “Your body language showed that you seemed to feel very insecure, and you had problems to express yourself and present yourself in a convincing manner”

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Most of the companies deal with international clients for most of whom etiquette is a big deal. For instance, in the corporate world in the United States it’s generally frowned upon to straightaway jump into the topic of discussion before exchanging pleasantries as mundane as ‘How was your weekend?. It’s all a matter of channeling our abilities to project ourselves better.

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Training is the acquisition of knowledge, skills, and competencies as a result of the teaching of vocational or practical skills and knowledge that relate to specific useful competencies. Training has specific goals of improving one's capability, capacity, and performance.

Please fill the Training Requistion Form here

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